A two year warranty applies to all bathtubs. No warranty on sinks, floors, appliances, spas, soap dishes and/or chip/crack/wear repairs. There is a one year warranty on countertops and tile. The warranty covers defects in the material coating only. We further warrant your refinished fixtures will not, on its own, chip, flake, peel or yellow for the time stated. Scratching, deterioration of the glossy finish or staining due to usage, cleaning practices or water conditions will be considered to be normal wear and tear.
Warranty will not apply where porcelain is eroded, in case of pooling water, dripping faucets, damage from where the fixture has been repaired and/or rust. The warranty does not cover owner, resident or user neglect or for failure to comply with the care and maintenance requirements. Payment for repairs caused by not complying with the care and maintenance requirements will be the responsibility of the owner, resident or user according to the lease agreement. Warranty requests must be made in writing and e-mailed to our office. Upon receipt we will contact you. Scheduled repairs will be made at an agreed time (during normal business hours) while the bathtub is under warranty.
Movement or flexing resulting in cracks or splits on any surface including fiberglass or grout lines are not warranted. Southeast Pros, Inc. retains the sole ability to render a final decision for determining if the refinished item is covered by this warranty. Contact us for repairs immediately, as delays could void the warranty. With proper care and maintenance, you should have a beautiful finish for many years to come.
General: All Warranties belong to the purchasing management company and are nontransferable
